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(Frequently Asked Questions)

What happens in therapy?
You come in, have a seat, and tell me what you are hoping counseling can do for you.  I’ll ask some questions to get a better idea of where you are in life and where you want to be.  By the end of our first session, I’ll let you know if I think counseling would be helpful and approximately how many sessions it will be.  There is no sales pitch and no pressure to make a follow up appointment.
How long will I be in therapy?

It depends. Everyone is unique. I’ll be able to be more specific after our first session.

Typically I will suggest that you see me weekly for 4-6 weeks. This allows us to get to know each other, build trust and rapport, and hopefully relieve some of the pain that brought you in to see me. After 4-6 sessions, I like to discuss with you how you think therapy is going. At this point we can keep things the way they are or change to bi-weekly appointments or whatever else works for you or fits your budget. I leave it up to you to decide how long you want to see me.

Often, clients will see me for several months and then decide to take a break; later, as they feel the need, they will come for tune-up sessions. I am very flexible, and I keep the door open for clients who I have seen in the past. Life is not easy even at the best of times, and life transitions (such as a birth, a death, a new job, ending of a relationship, or a family crisis) can be especially taxing. A lot of people find it helpful to have therapist there for support and guidance when they feel derailed by life events.

What are your per session fees?

Individual Therapy Session (50 Minutes): $140

Couples Counseling Assessment (50 minutes): $140 In this initial session, I will help you assess whether couples counseling would be helpful. Although you and your partner are unique people, couples tend to fall into common relationship patterns. The assessment goals are to identify negative patterns and suggest a plan of action to change them.

On-going Couples Counseling Sessions (50 minutes): $ 140

I take payment by cash, check or credit card.

Do you accept insurance? How does insurance work?

I am a Licensed Marriage Family Therapist. My professional services do qualify for patient reimbursement under most PPO insurance plans, which will consider me an “out-of-network” provider. You would pay me my fee directly and then I’ll give you a statement that you can submit to your insurance company for reimbursement. For most PPO plans I can  electronically submit the reimbursement paperwork for you.  This allows for much faster reimbursement.

HMO plans do not cover my services. Most HMOs only authorize treatment for mental health illnesses. That is why typically they will not reimburse specifically for “marriage counseling,” “couples counseling,” or “relationship counseling.”

You may be able to reimburse yourself for payment of my services with a Medical Spending Account.

How do I schedule an appointment with you?
Call me at (626) 644-1609. Feel free to leave a message if I don’t answer. Or you can use my contact form located on my website. We will talk briefly about what is going on for you and why you think counseling is something you want to do.  I have evening and Saturday appointments for your convenience.
Any good songs you can recommend for a broken heart?


My partner won't see a counselor. Are there any self help books for couples that you recommend?

I read one of your books but I don't live near you--can you help me (us)?

Yes I can. I can either help you find a professional near you or we can start Relationship Coaching via Facetime/Skype. Please see my coaching website: CarolineMadden.com
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